This Terms of Service Agreement (the “Agreement”) is between You and Human Resource Systems Group Ltd. (“HRSG”). HRSG is willing to grant you rights to establish an account and to use the services provided by the CompetencyCore™ Site and HRSG products or services upon the condition that you accept all terms contained in this agreement. Please read the terms carefully.
BY SIGNING THE ORDER FORM OR BY USING OR ACCESSING HRSG PRODUCTS, YOU INDICATE YOUR AGREEMENT WITH THESE TERMS AND YOUR AGREEMENT TO BE BOUND BY THEM.
If you are entering into this Agreement not as an individual but on behalf of your company, then “You” or “Customer” means your company and you are binding your company to this Agreement. Your acceptance of these terms represents that you have the authority to bind your company to these terms. Where you are entering into this agreement on behalf of a company or other legal entity and your subscription allows for access by authorized employees or contractors, you may accept this Agreement on behalf of all such employees and contractors provided (a) you have authority to do so and to bind each of them to the terms and conditions of this license; (b) you agree to manage access to this site and to restrict access only to employees and contractors authorized to do so under the terms of your subscription; and (c) you hereby represent and warrant that all employees and contractors granted access to this site are aware of these terms and conditions and have agreed to comply fully therewith as a condition of access and use.
01. Scope of this Agreement
The parties to this Agreement are you and the owner of this https://secure.competencycore.com/ website, HRSG. If you are not acting on behalf of yourself as an individual, then "you", "your" and "yourself", “Client” or “Customer” means your company or organization and persons authorized by your subscription to access the site. All references to "we", "us", "our", "this website" or "this site" shall be construed to mean this https://secure.competencycore.com/ website business and HRSG.
The product Order Forms (the “Order”) will specify the authorized scope of use for the site and any applicable service, product, add-on, support, maintenance, and Content. Orders include any renewals and additional purchases you make to upgrade your Subscription.
03. Subscription Services
Subscription services include on-line access to and use of all licensed CompetencyCore™ Content on the HRSG host site, as specified on your Order Form and for which you have paid the applicable fee (hereafter "Content"). Where your subscription includes the ability to modify the Content as required to meet internal operational requirements, the Content and any modifications thereto are and remain our intellectual property.
04. Subscription Term
The duration of your subscription shall be specified at the time of registration ("Initial Term") on your Order Form. After expiration of Initial Term, your Subscription will automatically renew for successive one (1) year terms (each a “Renewal Term”) on the terms and conditions current as of the date of renewal, unless you provide HRSG with written notice at least sixty (60) days prior to the expiration date of your current Term that you do not wish to renew. Renewal amounts upon election to exercise a Renewal Term and are subject to increase of up to 5%. UNLESS YOUR SUBSCRIPTION IS RENEWED INCLUDING PAYMENT OF REQUIRED FEES, CONTINUED USE OF THIS SITE OR ANY CONTENT, PRINTED, REPRODUCED OR OTHERWISE COPIED AS TEMPLATES OR OTHERWISE FOR ANY PURPOSE IS STRICTLY PROHIBITED. ALL TEMPLATES OR COPIES THEREOF MUST BE PERMANENTLY DELETED OR DESTROYED WITHIN FIVE (5) BUSINESS DAYS OF EXPIRATION OR TERMINATION. The foregoing prohibition on use of Content following Termination will not apply to permitted uses under a perpetual license to Content for which you have paid the applicable fees.
You may not terminate this Agreement during the Initial Term or during any Renewal Term; however, you may terminate this agreement at the end of the Initial Term or at the end of any Renewal Term by providing written notice to HRSG not less than sixty (60) days before the end of your current Term.
You agree that we may terminate your account and access to this site and its Content for cause at any time without prior notice, upon the occurrence of any one of the following: (i) any material breach of this Agreement, including without limitation any failure to pay fees as they become due or any unauthorized use of the site or Content, or (ii) requests by law enforcement or other government agencies. Termination of your account includes removal of access to this site and all Content, and deletion of your login data, password, and all related information. Further, you agree that all terminations shall be made in our sole discretion, and that we will not be liable to you or any third-party for any termination of your account or access to this site or its Content.
06. Grant of Rights
You may access and use this Site and Content only for your own internal purposes, subject to the Terms and Conditions herein, including the following restrictions:
07. Authorized Users
Depending on the Subscription indicated on your Order Form, only the individuals specified in your Order and for whom you have paid the required fees and whom you designate an Authorized User may access and use the Services. Authorized Users may be your employees, representatives, consultants, contractors, agents, or other third parties who are acting for your benefit and on your behalf. You may increase the number of Authorized Users permitted to access you instance by placing a new Order to increase the number of User Licenses and paying the applicable fees. You are responsible for compliance with this Agreement by all Authorized Users. All use of the Services by you and your Authorized Users must be within the scope of use specified in your Order and applicable ancillary documents.
08. Restrictions for Content
Depending on the Subscription for which you have paid the applicable fees, you will have access to certain Content as outlined on the Order Form. Your use and access to this Content is subject to the terms and conditions of this Agreement, including any separate Content License Agreement that may be entered into by you in relation to your Order. Your access and use to certain Content will be limited to the Subscription indicated on your Order From. You may increase the amount of Content you have use and access to on the Site by placing a new Order and paying the applicable fees. Neither You nor any of your Authorized Users may use the Subscription Services or Content in any way that infringes the intellectual property rights or proprietary interests of HRSG or any third party. Your use of the Content and Services must comply with all applicable laws, rule, an regulations. Neither You nor any of your Authorized Users may remove or obscure the copyright notice contained in or on the Content in any way. You are prohibited from using the Content in anyway that could be considered a commercial resale or commercial redistribution in any medium or use the Content or Services to compete with HRSG.
09. Your Account-Related Responsibilities
You are responsible for all activity occurring under your User accounts and for maintaining the confidentiality of your access code, password, and any additional information that we may provide regarding accessing your account. If you share your access code and password with another person who is not authorized to use the site or its Content, this License may be terminated immediately for cause. You are responsible for any unauthorized use of your access code, password or account and agree to immediately notify us of any unauthorized use thereof, or of any other breach of security.
10. Subscription Fees
We will provide a quote for an agreed number of licenses to you, your company or organization in advance of subscription. Upon receipt of acceptance, we will provide you, your company or organization with applicable access codes and passwords for the paid-up number of licenses. Payment of subscription fees will be by the method set out in the Order Form, or by any other method approved by us. Fees are non-refundable, unless expressly provided otherwise on the Order. If payment is made by approved credit card and for any reason we are unable to charge your credit card with the full amount of the fees, or if we are charged back for any fee previously charged to your credit card, you agree that we may pursue all available remedies to pursue payment, including without limitation, suspension or termination of your account and rights to all access to this site and its Content.
11. Ownership and Intellectual Property Rights
Intellectual Property Rightsmeans any and all tangible or intangible: (i) rights associated with works of authorship, including copyrights, moral rights, neighbouring rights, and derivative works thereof, (ii) trademark and trade name rights, (iii) trade secret rights, (iv) patents, design rights, and other industrial property rights, and, (v) all other intellectual property rights whether arising by operation or law, treaty, contract, license, or otherwise, together with registrations, initial applications, renewals, extensions, continuations, divisions or reissues thereof (i) rights as
12. Publicity Rights
We may identify you as an HRSG customer in our promotional materials. By entering this Agreement, you agree to grant HRSG permission use your trademark and/or logo solely for this purpose. You may request that we stop doing so by submitting an email to email@example.com at any time. Processing of your request may take up to 30 business days.
13. Support and Maintenance
HRSG will provide support and maintenance services for the Service and Content during the period for which you have paid the applicable Support and Maintenance Fees. Support and maintenance is subject to HRSG Support and Maintenance Terms and will be provided at the support level and support term specified in your Order. Support and Maintenance for the Service includes access to New Releases, if and when available during your Subscription Term.
14. Advisory and Training Services
We will provide the advisory services and training services specified on your Order Form and for which you have paid the applicable Advisory and Training Services fees (“Professional Services”). Advisory and Training Services are subject to our Advisory Services Terms and must be used within your Subscription Term. For the avoidance of doubt, any advisory and training services not used within the applicable Subscription Term will expire at the end of such Term.
15. Service Level Agreement
We will provide the Subscription Services to you at the service levels specified in your Order and in accordance with the applicable Service Level Agreement
16. Warranty Disclaimers
EXCEPT AS MAY BE PROVIDED IN ANY SEPARATE WRITTEN AGREEMENTS SIGNED BY THE PARTIES, THE SERVICES, CONTENT, AND/OR PRODUCTS ARE PROVIDED "AS-IS". NEITHER WE NOR ANY OF OUR LICENSORS MAKE ANY REPRESENTATION OR WARRANTY WITH REGARD TO SUCH SERVICES, CONTENT AND/ OR PRODUCTS. EXCEPT AS MAY BE PROVIDED IN ANY SEPARATE WRITTEN AGREEMENT SIGNED BY THE PARTIES OR SEPARATE AGREEMENT ORIGINATING FROM THIS SITE, HRSG SPECIFICALLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, RELATING TO THIS SITE OR ANY OF ITS SERVICES, CONTENT AND/OR PRODUCTS, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, COMPLETENESS, TIMELINESS, CORRECTNESS, NON-INFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. THIS SITE AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT THIS SITE, ITS SERVICES, CONTENT AND/OR PRODUCTS: (A) WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE, OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR (C) WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THESE DISCLAIMERS CONSTITUTE AN ESSENTIAL PART OF THIS AGREEMENT. NO PURCHASE OR USE OF THE SERVICES, CONTENT OR OTHER PRODUCTS OFFERED BY OR ON THIS SITE IS AUTHORIZED EXCEPT UNDER THESE DISCLAIMERS.
17. Limitation of Liability
IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL WE OR OUR LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, LOST REVENUE, PROFITS, LOSS OF USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICES, CONTENT OR PRODUCTS INCLUDING WITHOUT LIMITATION THE USE OR INABILITY TO USE THE SERVICES OR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICES OR THIS SITE, OR ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY THEREOF.
18. Transfer of Personal Information Outside your Country of Residence
Any personal information which we may collect on this site may be stored and processed in our servers located in Canada or in any other country in which we, or our affiliates, subsidiaries, or agents maintain facilities. You consent to any such transfer of personal information outside your country of residence to any such location.
19. Registration Data
Registration is required for you to establish an account at this site. You agree (i) to provide certain current, complete, and accurate information about you as prompted to do so by our online registration form ("Registration Data"), and (ii) to maintain and update such Registration Data as required to keep such information current, complete and accurate. You warrant that your Registration Data is and will continue to be accurate and current, and that you are authorized to provide such Registration Data. You authorize us to verify your Registration Data at any time. If any Registration Data that you provide is untrue, inaccurate, not current, or incomplete, we retain the right, in our sole discretion, to suspend or terminate rights to use your account. Solely to enable us to use information you supply us internally, so that we are not violating any rights you might have in that information, you grant to us a non-exclusive license to (i) convert such information into digital format such that it can be read, utilized and displayed by our computers or any other technology currently in existence or hereafter developed capable of utilizing digital information, and (ii) combine the information with other content provided by us in each case by any method or means or in any medium.
21. Customer Data
We do not own nor are we responsible for any data, information, or other material that you enter or submit to the site during use of our services on behalf of the Customer or Customer end users ("Customer Data"). You alone are responsible for the accuracy, quality, integrity, legality, appropriateness and right to use the Customer data. We are not responsible or liable for storage, correction, deletion, destruction, damage, loss, or failure to store any Customer Data. Upon expiration or termination of this License (other than for cause), we will make available to you a file of the Customer Data within 30 days of expiration or termination of this License, provided written request therefor is given by you within 72 hours of expiration or termination of the License.
22. Privacy and Security
23. Processing of Personal Data
24. Dispute Resolution
The parties hereto shall attempt in good faith to resolve any disagreement, issue, or dispute (hereafter "Dispute") that may arise between them by negotiation, initially at the operating level. If the parties to the Dispute are unable to resolve the Dispute through negotiation at the operational level, the parties to the Dispute shall escalate the Dispute to their respective executive level management for attempted resolution.
In the event any Dispute between the parties relating to the interpretation, application or implementation of any provision(s) of this Agreement, or any matter deriving therefrom cannot be resolved without third party intervention, either party may require that the Dispute be referred for mediation by giving the other parties written "Notice of Mediation". If the parties are unable to agree on a mediator to mediate the Dispute within five (5) business days of delivery of the "Notice of Mediation" by the requesting party to the others or are unable to agree on the rules that will govern the mediation within ten (10) days thereafter, either party may submit the Dispute to the ADR Institute of Canada for mediation under the rules of the Institute.
In the event the Dispute cannot be resolved through mediation within twenty (20) business days of a mediator being selected or appointed to mediate the Dispute, the parties may agree that the remaining Dispute shall be arbitrated and finally resolved pursuant to the National Arbitration Rules of the ADR Institute of Canada in accordance with the provisions of the Arbitration Act (S.O. 1991, c.17, as amended). Either party may initiate arbitration by giving "Notice of Arbitration" in writing no later than ten (10) business days following the twenty (20) business day period specified herein to the other party to the Dispute and to the Institute. Unless otherwise agreed in writing, the following provisions shall apply to any arbitration hereunder:
Nothing in this Agreement will require mediation or arbitration of any Dispute relating to breach of confidentiality or intellectual property rights. Nothing herein will prevent either party from applying to a court of competent jurisdiction or other competent authority for interim protection, or from electing to initiate legal proceedings in the appropriate court after unsuccessful mediation efforts rather than proceeding to arbitration.
28. Governing Law and Venue
This Agreement shall be interpreted, applied and construed in accordance with the laws of the Province of Ontario and all federal laws enforceable therein, without regard to conflict of laws. The courts of the Province of Ontario, Canada shall be the exclusive jurisdiction and venue for all legal proceedings arising under these this Agreement.
If any provision of this Agreement is declared invalid or unenforceable, such provision shall be deemed modified to the extent necessary and possible to render it valid and enforceable. In any event, the unenforceability or invalidity of any provision shall not affect any other provision of this Agreement, and this Agreement shall continue in full force and effect, and be construed and enforced, as if such provision had not been included, or had been modified as provided above.
30. Force Majeure
We shall not be in default by reason of any failure in performance of this Agreement if such failure arises, directly or indirectly, out of causes beyond our reasonable direct control including, without limitation, default by any of our subcontractors or suppliers, acts of God or of the public enemy, domestic or foreign governmental acts in either a sovereign or contractual capacity, fire, flood, epidemic, restrictions, strikes, and/or freight embargoes.
Those clauses the survival of which is necessary for the interpretation or enforcement of this Agreement shall continue in full force and effect in accordance with their terms notwithstanding the expiration or termination hereof, such clauses to include, without limitation, the following: License Restrictions, Warranty Disclaimer, Limitation of Liability, Privacy and Security, Notices, Dispute Resolution, Governing Law and Venue, Severability, Force Majeure, and Miscellaneous.
32. Changes to this Agreement
We may update or modify this Agreement from time to time, including any referenced or ancillary documents or policies. If a revision meaningfully reduces your rights, we will use reasonable efforts to notify you. If we modify the Agreement during your Subscription Term, the modified version will be effective upon your next renewal of a Subscription Term, Support term, or with the purchase of additional services and/or Content as the case may be. For the avoidance of doubt, any Order is subject to the version of the Agreement in effect at the time of the Order.
We may give notice to you by means of (i) a general notice in your account, (ii) by electronic mail to your e-mail address on record in your Registration Data, or (iii) by written communication sent by first class mail or pre-paid post to your address on record in your Registration Data. Such notice shall be deemed to have been given upon the expiration of forty-eight (48) hours after mailing or posting (if sent by first class mail or pre-paid post) or twelve (12) hours after sending (if sent by email). You may give notice to us (such notice shall be deemed given when received by us) at any time by any of the following: (a) by letter sent by confirmed facsimile to us at the following fax number, 613-745-4019; or (b) by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to us as follows: Human Resources Systems Group, 6 Antares Drive, Phase 2, Suite 100, Ottawa, CA K2E 8A9, in either case, addressed to the attention of "Britta Humphrey". Notices will not be effective unless sent in accordance with the above requirements.
These Terms of Service, all Registration data, our Privacy Notice and any Legal Notices posted on the website from time to time (collectively the "Customer Agreement") constitute the entire understanding of the parties with respect to this site and merge all prior communications, representations, and agreements. If any provision of these Website Terms and Conditions is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable. You are responsible for complying with all local laws in your jurisdiction which might impact your right to use this site, and you represent that you have complied with any regulations or registration procedures required by applicable law to make this agreement enforceable.
This Service is owned and managed by Human Resource Systems Group Ltd. (“We”, “Us”).
This privacy notice describes our practices regarding the collection, use, and disclosure of the information we collect from and about you when you use CompetencyCore™ and its related tools and services (collectively, the “Services”). We take your privacy and protection of your data seriously and are committed to processing your personal information in a lawful and transparent manner.
We collect information about you from or through your use of the Services. This includes information that is provided by you, information that is collected or created by the Services, and information about you from other sources, as described below.
The categories of information we collect from you may include the following as well as any other information type that we expressly ask you to enter and submit while using the Service or is provided by your organization:
Account Details and Settings. When you create and account or an account is created for you by your organization, we collect information such as your name, profile picture, preferred language, email, city, and province/state.
Employment Details. We collect basic employment details such as your employee ID, hire date, and job position.
Educational and Employment Background. Depending on the Service modules you are using, we collect and process information relating to your educational background and employment background, information related to your current employment and performance, as well as information you provide about potential employment paths. This may be provided by you directly to the Service or may be provided by your administrator or other users within your organization. For example, we collect information relating to your certifications and education. We collect information around your competencies, knowledge areas, and proficiency levels. We also collect information you provide to us about your interests in a target role in a career path.
Assessment and Survey Data. We collect certain data related to your creation of or taking of a survey or assessment through the Service. This information includes your answers, your name, your job position, comments, and scores.
We automatically collect certain information about you in connection with providing you with the Services. The categories of information we collect are the following:
Cookies: We automatically collect information through a single cookie set during login. Cookies are small text files that a website sends to the browser on your computer when you first visit so that it can recognize your device the next time you visit. This cookie authenticates your session and is required for the proper functioning of the Service.
Account and Device Information such as your account type, account status, login attempts, and the last Internet Protocol (“IP”) address used to log into the Service.
Activity Information. The Service may also collect information related to your activity when creating surveys, assessments, and plans. For example, the name of the creator, as well as dates and or creation and closing. Details associated with your account, provided by you or your administrator, may be used to automatically populate other sections of the Services. An example of this is where your job position, your manager, your name, and profile picture are automatically populated when providing you with requested career path information.
Other users of the Services may provide information about you through their interaction with the Services. For example, your manager may provide a comment about you in a performance plan or an administrator may provide contact information and personal details when setting up your account.
How we use your information may depend on which Services you use, how you use them, and any preferences you have communicated to us. Use of your information is also determined by your administrator and your organization. Generally, this use is related to making employment decisions and evaluations through our Service features; however, we do not direct or control the use of your data stored or processed by them through via the Service. Please see “Notice to End Users” below for more information.
The following are the specific purposes for which we use the information we collect about you:
To provide the Services. We use information about you to provide the Services to you, including to authenticate you when you log in, provide customer support, and operate and maintain the Services. For example, we use the name and picture you provide in your account to identify you to other Service users.
To provide the support. We use your information to resolve technical issues you encounter, to respond to your requests for assistance and to repair and improve the Services.
For safety and security. We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.
To protect our legitimate business interests and legal rights. Where required by law or where we believe it is necessary to protect our legal rights, interests, and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger, or sale of a business.
With your consent. Where you have provided your explicit consent, we may use information about you for a specific purpose not listed above.
Legal bases for processing (for EEA users). If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
If you have consented to our use of information about you for a specific purpose, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.
As part of the Services, the information collected about you may be shared with third parties. Depending on the Services you use, this may include sharing your information to other service users or to our service providers. Your information is shared in the specific situations below:
Other Users. You may provide content which can be shared with other Users as part of the intended uses of the Services. Depending on the Services used by you and your organization, this may include content that you have granted permission for others to see, like personal logs shared with a manager or employee, or your name and position associated with a job appearing in the career path tool of the Services
Managed accounts and administrators. Where your registration is done by an administrator of an organization, and such organization wishes to establish an account or site, information about you including your name, profile picture, contact info, and employment details are accessible by the administrator. Your comments provided in an area accessible by both you and another user will appear to the other user without your having to grant permissions.
Service Providers. We use third-party service providers to help us with providing the Services to you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.
Compliance and Enforcement: In very limited circumstances, we may share personal information to a third party where we reasonably believe that the sharing of the information is necessary to (a) comply with applicable law, regulation, legal process, or governmental requests; (b) enforce our agreements, policies, and Terms of Service; or (c) protect the security of the Services.
We take the security of your personal data very seriously and implement commercially reasonable safeguards designed to protect your information. We protect your data by employing industry standard scans and proactive tools and processes such has:
Your data is backed up in real-time using replication technology as well as ensuring that routine backups are backed up using the 3-2-1 strategy: 3 copies of data, 2 are local and 1 is off-site. Offsite data is encrypted at rest and retained for 60 days.
Due to the inherent nature of the Internet, we cannot provide an absolute guarantee that data is absolutely safe from intrusion by others during transmission through the Internet, or while stored on our systems. Data in transit is encrypted when accessing a TLS secured site addressed by using scheme HTTPS and indicated by the lock icon shown within the web browser.
In the event that there is a data breach, we will notify our Clients without any undue delay and in accordance with applicable legal requirements.
We retain data provided by you and collected by your use of the Service so long as an active subscription exists for the applicable Service or as otherwise required for the purposes for which it was initially collected. We will retain and use data as necessary for us to comply with our legal obligations, resolve disputes, and enforce our agreements. Data may be maintained in archive for up to 60 days following the end of a subscription to the Service or as may be necessary to comply with applicable laws and enforce our legal rights.
If your account is deactivated or disabled, some of your information and the content you have provided will remain to allow other users to make full use of the Services. For example, where you have provided a rating or comment about another team member of your organization, these comments or ratings can still form be displayed to that team member to form their complete profile.
You have the right to request a copy of your information, to object to our use of your information to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Where the Services are administered for you by an administrator in your organization (see "Notice to End Users" below), you may need to contact your administrator to assist with your requests first. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.
Your requests may be limited in certain cases. For example, where fulfilling your request would reveal information about another person, or where you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed
Right to Access and Update. You have a right to confirm that your personal data is being processed and the way that it’s being processed, such as the categories of personal data, purpose of processing and any recipients of your personal data in third counties. You also have the right to access, receive a copy of that information, and to correct or update inaccurate personal information.
Data Portability. Data portability is the ability to obtain some of your information in a machine-readable format where the data is processed by automated means (not applicable to paper records). The right to data portability will depend on the context and applies to some of your information, but not all your information. For example, this right applies to personal data that has been provided by you, but not to data derived from that information by a subsequent analysis of the data, like results of an assessment.
Right to Object. At any time, you may object to the processing of your personal data, on legitimate grounds, except if otherwise permitted by applicable law.
Right to Restrict Processing. In circumstances where you have objected to the processing of your personal information or if you need the data to make or defend a legal claim, you can request that any further processing of your personal data be restricted. When processing is successfully restricted, your organization still has the right to store the personal data.
Right to Erasure. You have the right to request erasure/deletion of your personal data in certain circumstances, which include situations where it is no longer relevant or appropriate to process or retain that information. For this right to apply, the personal data must no longer be necessary for the purposes for which it was collected and there are no other legitimate grounds for the processing of that data.
Where the Services are made available to you through an organization (e.g. your employer) (our “Client”), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. Please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization's policies. We are not responsible for the privacy or security practices of an administrator's organization, which may be different from this policy. If you seek to access, amend, or delete inaccurate information or seek to assert any other rights with respect to your personal data, you should direct your request to the Client (the data controller). The Client is able to remove data without our involvement in some cases or will request that we remove your data from the Services. Please refer to your administrator’s organizational policies for more information.
If you have any questions or concerns about how your information is processed by us, please contact us using the following information:
Human Resource Systems Group Ltd.
Data & Privacy Protection
6 Antares Drive
Ottawa, ON K1Y 1E8
Should you have any questions or concerns about how your information is collected, controlled, or handled by your organization, if you would like to make a request to exercise your rights as set out in this Privacy Notice, or if you would like to object to the processing of your information, please contact your administrator.