Competency Info

Competency sample pack

Take a closer look at the tools that can help you fast-track competency-based talent management in your organization by downloading a free sample competency pack. The sample pack includes a pre-developed multi-level competency, a competency-based job profile, interview questions, and on-the-job activities.

Access the sample pack.

Competency dictionary pack

See HRSG’s complete range of general, technical, and leadership competencies by downloading a free competency dictionary pack. This info pack includes a list of 340 profiles and 550+ competencies, plus an overview of competency-based talent management.

Access the dictionary pack.

CompetencyCore Brochure

Learn more about HRSG’s specialized, cloud-based competency management tool, CompetencyCore. Build a customized competency framework affordably and in a fraction of the time with HRSG’s competency management software.

View the brochure.

Core competencies list

Core competencies define, in behavioral terms, the key values and strengths that help an organization differentiate itself in a competitive marketplace. See the list of most frequently selected core competencies.

Access the list.

Functional competencies pack

To get you started down the path of competencies quickly and easily, we have pre-built packages of general and technical competencies for key areas common to all organization: Accounting and finance, Administration, Customer service, Human resources, Information technology, Marketing, Sales, Supply chain management, Operations management, Research and development.

Access the list.


ngaging and Developing Talent with Competencies

E-book – Engaging and Developing Talent with Competencies

Explore some of the biggest talent trends impacting career development today.

Download the e-book

E-book – How to develop transformational leaders through competencies

Take a closer look at the transformational leadership approach that has quickly overtaken traditional leadership model.

Download the e-book to learn how to identify and nurture great leaders using a competency-based approach.

ebook-cover-thumbE-book – Multi-level competencies: Building a Foundation for Strategic HR

Competencies have emerged as the gold standard for talent management. Research shows that companies using competencies enjoyed significant improvements in key performance indicators, such as:

  • 63% reduction in turnover,
  • 19% improvement in employee performance
  • 12.5% increase in sales & profits.

Download the e-book to realize these improvements for yourself.

Why-competencies-article-thArticle: Competencies in the 21st century

Today, the world’s most talent-hungry organizations rely on competency-based talent management strategies to attract, retain, and develop talent.

Download the article to find out who is using competencies and why, and how you can leverage competencies to ensure you have the right people to make your organization successful.

Best Practice Guide – Implementing Competencies

Competency-based talent management is the best practice used by organizations worldwide to define job requirements and build effective HR programs.

Download this Best Practice Guide to learn how to develop policies, processes and tools to support the full and effective implementation of competency-based management across the complete talent management lifecycle.

Leadership Redefined: A Competency-based Guide to Transformational Leadership

The way we look at leadership has changed dramatically over the years. Today, we don’t define a leader in terms of discipline, force, and power, but in terms of his or her ability to inspire loyalty and materialize a transformative vision for the organization.

Download HRSG’s guide to competency-based transformational leadership to find out how to create a framework for evaluating this new leadership formula.

Competency Minute

Competency Minute: The Cost of a Bad Hire

Competency Minute: The Importance of Defining Behaviors


Webinar Archive: Transforming recruitment and hiring with online testing

Air date: June 14, 2016

In this webinar, Dr. Glen Budgell, PhD senior strategic HR advisor at HRSG, will demonstrate how online testing is making the hiring process easier and more effective.

Access the archive.

Webinar Archive: Increasing Employee Engagement Through Competency-Based Talent Management

Air date: May 19, 2016

this webinar that is devoted to helping you increase employee engagement by integrating competencies in numerous talent management processes, such as talent acquisition, performance management, learning & development and career development.

Access the archive.

Webinar Archive: “Why I Chose Competencies”

Air date: December 10, 2015

Watch the archived webinar as a panel of HR professionals share their journeys into the world of competencies. During this session, speakers will talk about why they chose competencies, how they’re using them, and how it has impacted the organization.

Access the archive.

Webinar Archive: Getting to the core of core competencies

Air date: July 16, 2015

View HRSG’s archived webinar to learn how core competencies are used by many organizations to communicate a vision that employees can relate their day-to-day work to.

Features HRSG client Nazlin Mohamed, Supervisor, Employee Relations from the Ontario Public Service Employees Union.

Access the archive.

Webinar Archive: Panel Q&A Session – Planning a Successful Competency Initiative

Air date: May 13, 2015

View HRSG’s archived webinar to learn about the key considerations that will make your competency project a success!

  • Introduction on the key considerations for starting a competency initiative and the steps to follow to get you started on the right footing.
  • Hear from a featured HRSG client to learn how they launched a successful competency project.
  • Listen to the Q&A portion of the event and for expert advice on launching your competency project.

Access the archive.

crystal ball medWebinar Archive: Best Practices for Competency Profile Development

Air date: November 5, 2014 View HRSG’s archived webinar to learn how to build powerful, practical competency profiles. What you’ll learn:

  • What are competency profiles and why they are important
  • How to follow a best-practice profile process from start to finish
  • Tips for building better competency profiles

Access the archive.

Client Stories

Client Case Study: Ontario Public Service Employees Union (OPSEU)

Read the client case study to see how OPSEU is using competencies to achieve consistency and accountability.

Read it now.

DXL case study - thumbClient Case Study: the DXL Group

Read the client case study to see how this major US retailer used competencies to transform their HR practices and create a path to success.

Read it now.

Client Insights: 5 Best Practices for Implementing Competencies

When Tracy Piper, Director of Human Resources – Talent Management for The DXL Group and her team needed to implement competencies as a way to attract and develop talent for DXL’s retail staff, she faced a common challenge: keeping the organization engaged in and supportive of the process.

Here, she shares five insights she and her team gained after successfully completing their first competency initiative.

Read it now.


What are technical competencies? Infograpich - What are technical competencies

Technical competencies describe the application of knowledge and skills needed to perform effectively in a specific role or group of jobs in the organization. Check out HRSG’s infographic to see how using technical competencies can make a difference in your organization’s HR programs.

Read it now.

9 Steps to Creating Competency Profiles

HRSG’s nine-step process has been developed and refined during 25 years of competency-based engagements with clients in a wide range of industries.

Read it now.

Competency Architecture

A competency architecture provides a set of rules for guiding the selection of competencies and proficiency levels required for every job profile in the organization. Check out HRSG’s competency architecture infographic to learn more.

Read it now.