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01.  About Us

This website https://www.hrsg.ca/, along with its subdomains, is operated by Human Resource Systems Group Ltd. (“HRSG”). We are located at 6 Antares Drive, Phase II, Suite 100, Ottawa, Ontario K2E 8A9.

HRSG values the privacy of its website and application users. This Privacy Notice demonstrates our commitment to your privacy and explains what information we collect and how we use that information. For example, we use your information to fill your orders, answer your inquiries, authenticate you when you sign into online services, prevent loss and fraud, and analyze our business operations and website performance. By accessing or using this website and online applications, you consent to the collection, use, and transfer of your personal information as described in this Privacy Notice.

In this Privacy Notice, the terms "we", "our" and "us" mean HRSG.

02.  Effective Date and Scope

This Privacy Notice is effective as of May 25, 2018.

03.  Personal Information We Collect

Personal Information is information that identifies you or could be combined by us or our service providers and affiliates with other information to identify you. We collect and process some or all of the following categories of information from you during your use of the website, our provision of our services, or in conducting any business relationship with you:

  • Information you provide when filling our forms. This information includes your name, personal or business e-mail address, your work and/or home telephone number, your personal cellphone number, your work function or title, and other similar information when associated with you. We collect personal information from you when you create an account, make a purchase, apply to a job opening, communicate with us using our web forms to make a request or ask a question, submit a product review, take a survey, or otherwise submit personal information to us with your communication.
  • Details of your visit to the website. Personal information may also be information containing details as to whether you have opened our promotional e-mails or how you have used our website, if we can associate that personal information with you. If you are a business customer or prospective business customer, personal information does not include your title, business address and business telephone number when we use that information to contact you in your business capacity. We may also collect automatically when you visit our website, such as information about your browser settings and other information collected through cookies. For more information on cookies, see the “Cookies” section below.
  • Making Purchases Through the Website. We will request credit card and other identifying information to process a credit card transaction when you purchase a product through our website. We will also ask you for contact information in order to deliver your product to you or the recipient that you designate.
  • Personalized Offers and Web Analytics. We also automatically collect information when you visit our website in order to customize your experience. For example, we collect information about what site referred you to our website, your browser type, operating system type and version, language, and your Internet Protocol ("IP") address. We also collect information about how you browse through our website, including logging the pages you visit and the amount of time you spend on certain pages. We use this information for several technical purposes to ensure that our pages load correctly in your browser, as well as to personalize our offers to you. We also use this information to improve our website. For example:
  1. we use IP addresses to correct pages for your geographical location;
  2. we log the frequency of visits to certain pages on our website and how visitors navigate through our website to detect problems, improve our website, and learn about what products and services are of interest to our customers; and
  3. we track whether certain types of promotional e-mails were opened by you and whether you sought information about a particular product or service in order to make inferences about other products and services you might be interested in.

 

04.  Personal Information from Other Sources

We receive personal information about you from other sources. For example, we receive information and data from third party sources and service providers:

  • In order to enrich our leads;
  • In order to provide webinars to registrants;
  • When you purchase products through our Marketplace. We may receive information from credit card processors regarding whether the credit card details you gave us have been accepted or declined.
  • When you have allowed a promotional or marketing company to share your information with us

 

05.  How We Use Personal Information

We use your information to provide products and services, manage our business operations, communicate with you, analyze how people use our Website, and as required by law or security, specifically for the following purposes:

  • to register your account;
  • to authenticate you when you log into your account;
  • to fulfill your requests for products and services.
  • to communicate with you about your requests, including where you have requested a demo of our software products.
  • to recommend or to offer you other products and services based on your inferred interests;
  • to measure site use and improve site content.
  • to protect the security or integrity of our websites and our business.
  • To enforce our terms and conditions;
  • As required or permitted by law;
  • To ensure and protect the security or integrity of our users, our Website, the public, or other third parties.
  • In order to participate in or be the subject of any sale, merger, acquisition, restructure, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock

We retain your information for as long as necessary to fulfill the purposes for which we collected the information or as required by law.

The basis of processing your personal data is primarily to provide the Website features to you. We also rely on your consent and our legitimate interests. Where we rely on our legitimate interest to process your information, we balance those interests against your interests, fundamental rights and freedoms.

06.  Cookies

Our website uses small pixel files (small images) and cookies (small text files) to keep track of your browser so that you will be recognized when you visit other websites where our third-party ad management providers may show you advertisements from us based on your visit to our website. Some of these advertisements may be customized to particular products and services that you viewed or they may be based on inferences about products and services that you might be interested in. This is called interest-based advertising.

Our Website uses cookies to distinguish you from other users of our Website and to track user behaviour on our site. This helps Us to provide you with a good experience when you browse our Website and also allows Us to improve the Website. By using our Website you agree to our use of cookies as more specifically set out below.

A cookie is a small file of letters and numbers that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

The cookies and pixels We use include:

  • HubSpot: Tracks user behaviour on our website and saves information provided in forms by users.
  • Google: Provides ad targeting, reporting, analytics/measurement, optimization.
  • LinkedIn: Enables in-depth campaign reporting, allows for ads to show on LinkedIn to our website users.
  • JustUno: Tracks user behavior on our on-site popup advertisements.
  • Bombora: Analytics service allowing us to better tailor content to our users on our Uberflip resource hub.
  • Hotjar: Provides heatmap functionality of user behaviour.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Website. If you block cookies on our website, certain functions, such as the "shopping cart" will not function properly because our website must recognize you as you move through the checkout process.

Analytics Tools

We use analytics tools and other third-party technologies, such as Google Analytics and/or DoubleClick cookies, to collect non-personal information in the form of various usage and user metrics when you use our online sites/services.

These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.

The third-party analytics companies who collect information on our sites, services and online products/services may combine this with information independently collected from other websites, other online/mobile products and services relating to your activities across their network of websites as well as online/mobile products and services. Many of these companies collect and use information under their own privacy policies.

You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines and Restrictions.

You can set preferences for how Google advertises to you using the Google Ad Preferences page and, if you want to, you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

07.  Do We Disclose Your Personal Information to Others?

We may share your personal information with our service providers and our corporate affiliates that help us with our business operations.

Service Providers. We use third-party service providers or affiliates who provide us with marketing and promotional services and help us with providing the Services to you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.

Links to Third Party Sites. The Services may include links to other websites whose privacy practices we have no control over. If you submit Personal Information to any of those sites, your information is governed by the privacy policies belonging to those sites. We encourage you to carefully read the privacy policy of any website you visit.

Compliance and Enforcement: In very limited circumstances, we may share personal information to a third party where we reasonably believe that the sharing of the information is necessary to (a) comply with applicable law, regulation, legal process, or governmental requests; (b) enforce our agreements, policies, and Terms of Service; or (c) protect the security of the Website and services we provide through the Website.

Merger or Sale. We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business. We may also disclose your personal information if it is necessary for us to collect a debt from you or where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we are legally permitted to do so.

08.  Protecting Your Personal Information

We take administrative, technical, and physical measures to safeguard your personal information against unauthorized access, unauthorized disclosure, theft, and misuse. These measures include confidentiality agreements with employees and contractors, firewalls, Secure Sockets Layer protocol, usernames, and passwords. We take physical precautions to ensure that the computer servers on which your personal information is stored and archived are secure and that access to such servers is protected.

Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your personal information and no website is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our website if you consider that information to be sensitive.

09.  Storage Outside of Canada

Your personal information may be used or stored by us or our service providers and our corporate affiliates outside of Canada. We require that our service providers and corporate affiliates safeguard your personal information.

10.  Your Rights

You have the right of access to your personal data and to other supplementary information, which this Notice is intended to address and the right to request correction to any mistakes in your information.

If you are a user who is a resident of the European Economic Area (“EEA”) and the General Data Protection Regulation (“GDPR”) applies, you have several important rights free of charge. Your requests may be limited in certain cases. For example, where fulfilling your request would reveal information about another person, or where you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.

In summary, those include rights as follows:

  • Right to Erasure. Request erasure/deletion of your personal data in certain circumstances
  • Data Portability. You have the right to receive the personal data concerning you which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to a third party in certain situations.
  • Right to Object. At any time, you may object to processing of personal data concerning you for direct marketing and object in certain other situations to our continued processing of your personal data.
  • Right to Restrict Processing. In circumstances where you have objected to the processing of your personal information or if you need the data to make or defend a legal claim, you can request that any further processing of your personal data be restricted. When processing is successfully restricted, your organization still has the right to store the personal data.

If you would like to exercise any of those rights, please email, call, or write to Us at the contact information indicated below and provide us with information confirming your identity and let us know what information your request pertains to.

11.  How to Contact Us

If you have a privacy question or concern, or wish to exercise your rights with respect to your personal data, please contact us at:

6 Antares Drive, Phase II, Suite 100

Ottawa, Ontario, Canada

K2E 8A9

Telephone: 1-866-574-7041

Email: privacy@hrsg.ca

12.  Links to Third-Party Websites and Social Network Plug-Ins

You may be able to access third-party websites through links available on our websites. You may also connect to social networks such as LinkedIn, Facebook, Twitter. These links are provided for your convenience. We do not have any control over those third-party websites and we do not provide any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Notice. Do not transmit personal information using those websites without reading the privacy policies governing those websites.

You may create links between our website and social networking sites. If you do so, we may be able to publish updates about our products and services to your social network account through the links that you establish. You may terminate those links at any time by modifying your social network account.

If you are logged into a social networking site when visiting our page, your visit to our website will be personalized based on your social networking profile.

You may change the way social networking sites and our sites interact by modifying your privacy settings in your social networking account. You can also log-out of your social networking account before visiting our website. For more information, please refer to your social networking site's privacy policy, which governs your use of these social plug-in features.

13.  Changes to our Privacy Notice

We reserve the right to amend this privacy notice at any time. Any changes We make to our Notice in the future will be notified and made available to you using the Website.