This website https://www.hrsg.ca/, along with its subdomains, is operated by Human Resource Systems Group Ltd. (“HRSG”). HRSG is located at 6 Antares Drive, Phase II, Suite 100, Ottawa, Ontario K2E 8A9.
HRSG values the privacy of the individuals who use the HRSG website and/or the HRSG services or who otherwise deal with HRSG. This Privacy Policy demonstrates our commitment to your privacy and describes the personal information we collect and how we use that personal information. For example, we use your personal information to answer your inquiries, to authenticate you when you sign into HRSG’s online services, to prevent loss and fraud, to analyze our business operations and website and service performance, and to carry on our business relationships with your employer. (For the purposes of this Privacy Policy, employer is also intended to include contracting relationships where you have been retained as an individual contractor by an organization to provide services to that organization.) By accessing or using the HRSG website and/or the HRSG online services, or by otherwise dealing with HRSG, you consent to the collection, use, transfer, and other processing of your personal information as described in this Privacy Policy.
In this Privacy Policy, the terms "we", "our" and "us" mean HRSG.
This Privacy Policy is effective as of December 15, 2021.
Personal Information is information that identifies you or that could be combined by us or our service providers and affiliates with other information to identify you. We collect and process some or all of the following categories of personal information from you during your use of the website or our online services or in conducting any business relationship with you or your employer:
We receive personal information about you from other sources. For example, we receive information and data from third party sources and service providers:
We use your information to provide products and services, manage our business operations, manage our business relationship with your employer, communicate with you, analyze how people use our website and/or online services, and as required by law or security, specifically for the following purposes:
We retain personal information provided by you or provided about you by your organization’s administrator and/or collected through your and your organization’s use of the online services for as long as an active subscription for you exists for an applicable online service or as otherwise required for the purposes for which such personal information was initially collected. We will also retain and use personal information as necessary for us to comply with our legal obligations, resolve disputes, and/or enforce our agreements. Personal information may be retained for up to sixty (60) days following the end of a subscription for the online services or as may be necessary to comply with applicable laws, resolve disputes, and/or enforce our agreements. If your account is deactivated or disabled, some of your personal information and the content you have provided will remain to allow other users to make full use of the online services. For example, where you have provided a rating or comment about another person in your organization, those comments and ratings will remain and such other person and the organization will still have the ability to access and view such comments and ratings.
For individual who are located in the European Economic Area, the United Kingdom or Switzerland, we process your personal data under the following legal bases:
If you have consented to our use of your personal data for a specific purpose, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place. Where we are using your personal data because we or a third party (for example, your employer) have a legitimate interest to do so, you have the right to object to that use, however, in some cases, this may mean you can no longer use our website and/or online services.
Our website and online services use small pixel files (small images) and cookies (small text files) to keep track of your browser so that you will be recognized when you re-visit our website or online services or when you visit other websites where our third-party ad management providers may show you advertisements from us based on your visit to our website. Some of these advertisements may be customized to particular products and services that you viewed or they may be based on inferences about products and services that you might be interested in. This is called interest-based advertising.
Our website and online services use cookies to distinguish you from other users of our website and online services and to track user behaviour on our website and in our online services. This helps us to provide you with a good experience when you browse our website and use our online services and also allows us to improve our website and online services. By using our website and/or online services you agree to our use of cookies as more specifically set out below.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
The cookies and pixels We use include:
You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the website and/or online services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our website and online services. If you block cookies on our website and/or online services, certain functions may not operate properly.
Analytics Tools
We use analytics tools and other third-party technologies, such as Google Analytics and/or DoubleClick cookies, to collect personal and non-personal information in the form of various usage and user metrics when you use our online sites/services.
These tools and technologies collect and analyze certain types of information (which can include personal information), including cookies, IP addresses, device, and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage and purchase history, MAC address, mobile unique device identifier, and other similar information.
The third-party analytics companies who collect information on our website and online service may combine this with information independently collected from other websites, other online/mobile products and services relating to your activities across their network of websites as well as online/mobile products and services. This type of information (including personal information) is collected and used under the applicable analytics companies’ privacy policy and is subject to the provisions of those privacy policies (which you should read) and this Privacy Policy does not apply to the use of this type of information (including personal information) that is collected and processed by these companies.
You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines and Restrictions.
You can set preferences for how Google advertises to you using the Google Ad Preferences page and, if you want to, you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
We may share your personal information with our service providers and our corporate affiliates that help us with our business operations. For additional information, please see our list of sub-processors at: https://www.hrsg.ca/dpa-subprocessors.
Service Providers. We use third-party service providers or affiliates who provide us with marketing, promotional and other business services (such as customer relationship management capabilities or payment processing) and who help us with providing our website and online services to you (such as hosting and email distribution services). If a service provider or affiliate needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your personal information.
Links to Third Party Sites. Our website and online services may include links to other websites whose privacy practices we have no control over. If you submit personal information to any of the third-party websites that are linked to from our website or online services, your personal information is governed by the privacy policies of the providers of those websites. We encourage you to carefully read the privacy policy of any website you visit.
Compliance and Enforcement: We may disclose personal information to a third party where we reasonably believe that the sharing of the personal information is necessary to (a) comply with applicable law, regulation, legal process, or governmental requests (for example, in response to subpoenas, civil investigative demands, or similar processes, or in connection with know-your customer requirements or for export and economic sanctions-related compliance); (b) enforce our agreements, policies, and/or Terms of Service; (c) protect the security of our website and/or the online services and/or to detect, prevent, or otherwise address fraud, security, or technical issues; or (d) prevent damage to property, bodily injury and/or death.
Merger or Sale. We may transfer any personal information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business. The foregoing disclosures of personal information include for due diligence activities in connection with a merger or sale involving all or part of our business. We may also disclose your personal information if it is necessary for us to collect a debt from you or where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we are legally permitted to do so.
Other Users. We may also share your personal information with other users of our online services. You may provide content that can be shared with other users as part of the intended uses of the online services. Depending on the capabilities of the online services used by you and your organization, this may include content that you have granted permission for other users to see, like your picture for the purpose of identifying you to other users, personal logs shared with a manager or other specified employee, or your name and position associated with a job in the career path capabilities provided by the online services. Where registration is done on your behalf by an administrator designated by your organization, information about you, including your Account Information and employment details are accessible by that administrator. Your comments provided in an area accessible by both you and another user or other users will appear to that other user or those other users without you having to grant express permission.
We take administrative, technical, and physical measures to safeguard your personal information against unauthorized access, unauthorized disclosure, theft, and misuse. These measures include confidentiality agreements with employees and contractors, firewalls, Secure Sockets Layer protocol, usernames, and passwords. We take physical precautions to ensure that the computer servers on which your personal information is stored and archived are secure and that access to such servers is protected.
Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your personal information and no website or online service is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our website or online services if you consider that information to be sensitive.
Your personal information may be used or stored by us or our service providers and our corporate affiliates outside of Canada. We require that our service providers and corporate affiliates safeguard your personal information. You acknowledge and agree that your personal information may be accessible to law enforcement and governmental agencies in Canada and the United States and other jurisdictions under lawful access regimes or court orders. For the location of the various sub-processors used by us, please see our list of sub-processors at: https://www.hrsg.ca/dpa-subprocessors. For individuals in the European Economic Area, the United Kingdom or Switzerland, we will only transfer your personal information to a jurisdiction not providing adequate protection for personal information in accordance with applicable European Economic Area, United Kingdom or Swiss law.
If you are resident of the European Economic Area, the United Kingdom or Switzerland, you have several important rights free of charge, however, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. Your requests may be limited in certain cases. For example, where fulfilling your request would reveal information about another person, or where you ask to delete information which we or your employer are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
In summary, those include rights as follows:
Subject to the provisions below about processing done on behalf of your employer, if you would like to exercise any of the foregoing rights, please email, call, or write to us at the contact information indicated below and provide us with information confirming your identity and let us know what personal data your request pertains to.
If you are resident in California, you may have certain rights under the California Consumer Privacy Act (the “CCPA”).
For more details about the personal information we have collected about you over the last twelve (12) months, please see the “Personal information that We Collect” section above. We collect this personal information for the commercial purposes described above. We do not sell (as that term is defined in the CCPA) the personal information we collect.
Subject to applicability and certain limitations, the CCPA provides California consumers the right to request details about the categories or specific pieces of personal information we collect about them (including how we use and disclose this personal information), to delete their personal information, to opt out of any “sales” of personal information that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at the contact information below. We will verify your request using the information (including personal information) associated with your account, if available, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
For all of the rights described in this Section, in certain instances, where we are acting as a sub-processor for one of our Clients (as hereinafter defined) who is the actual data controller, we may not be able to respond to or take action in respect to a request from you in connection with your personal information or personal data without notifying and receiving consent and/or further instructions from such Client who is the actual data controller. Where the online services are made available to you through an organization (for example, your employer) (our “Client”), for your purposes, that organization is the administrator of the online services and is responsible for the accounts and/or sites over which it has control. Please direct your personal information and personal data questions to your administrator, as your use of the online services is subject to that organization's policies. We are not responsible for any Client’s privacy or security practices, and those practices may be different those described in this Privacy Policy. If you seek to access, amend, or delete inaccurate information or seek to assert any other rights with respect to your personal information or personal data, you should direct your request to the applicable Client (the data controller). The Client can remove personal information or personal data without our involvement in some cases or will request that we remove applicable personal information or personal data from the online services (subject to the provisions on data retention above). Please refer to the applicable Client’s organizational policies for more information.
If you have a privacy question or concern, or wish to exercise your rights with respect to your personal data, please contact us at:
6 Antares Drive, Phase II, Suite 100
Ottawa, Ontario, Canada
K2E 8A9
Telephone: 1-866-574-7041
Email: privacy@hrsg.ca
You may be able to access third-party websites through links available on our websites. These links are provided for your convenience. We do not have any control over those third-party websites and we do not provide any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Policy. Do not transmit personal information to those websites without reading the privacy policies governing those websites.
You may create links between our website and/or online services and social networking sites. If you do so, we may be able to publish updates about our products and services to your social network account through the links that you establish. You may terminate those links at any time by modifying your social network account.
You may change the way social networking sites and our website and/or online services interact with your social networking account by modifying your privacy settings in your social networking account. You can also log-out of your social networking account before visiting our website and/or online services. For more information, please refer to your social networking site's privacy policy, which governs your use of these social network plug-in features.
We reserve the right to amend this Privacy Policy at any time. Any changes we make to our Privacy Policy in the future will be made available to you by posting the updated Privacy Policy on the website. Any updated Privacy Policy will become effective upon its posting on the website and the updated Privacy Policy shall apply to all of your personal information submitted to us including person information submitted by you to use prior to the effective date of such updated Privacy Policy.
